Terms of Service
Last updated: August 18, 2025
These Terms of Service ("Terms") govern your use of the Wakili Suite legal practice management platform and related services (the "Service") operated by Wakili Suite ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.
2. Description of Service
Wakili Suite provides a cloud-based legal practice management platform that includes:
- Matter and case management tools
- Client relationship management (CRM)
- Time tracking and billing features
- Document storage and management
- Calendar and scheduling tools
- Reporting and analytics
- API access and integrations
3. User Accounts and Registration
Account Creation
To use our Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
Eligibility
You must be at least 18 years old and have the legal capacity to enter into these Terms. Our Service is intended for legal professionals and their authorized staff.
Account Security
You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach.
4. Acceptable Use Policy
You agree not to use our Service to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Service
- Use our Service for any unlawful or fraudulent purpose
- Share your account credentials with unauthorized persons
5. Professional Responsibility
As a legal professional, you acknowledge that you remain solely responsible for compliance with all applicable professional conduct rules, bar regulations, and ethical obligations. Our Service is a tool to assist in practice management but does not provide legal advice or guarantee compliance with professional standards.
6. Data and Content
Your Data
You retain ownership of all data and content you upload to our Service ("Your Data"). You grant us a limited license to use Your Data solely to provide our Service to you.
Data Security
We implement reasonable security measures to protect Your Data, but you acknowledge that no system is completely secure. You are responsible for maintaining appropriate backups of Your Data.
Confidentiality
We understand the sensitive nature of legal data and maintain strict confidentiality. We will not access or use Your Data except as necessary to provide our Service or as required by law.
7. Subscription and Payment
Subscription Plans
We offer various subscription plans with different features and pricing. Plan details and pricing are available on our website and may be updated from time to time.
Payment Terms
Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly stated in these Terms or required by applicable law.
Free Trial
We may offer free trial periods for new users. At the end of the trial period, you will be charged for the selected subscription plan unless you cancel before the trial expires.
8. Termination
Termination by You
You may terminate your account at any time by contacting our support team or using the account settings in our Service.
Termination by Us
We may suspend or terminate your account if you violate these Terms, fail to pay fees, or for any other reason with appropriate notice.
Effect of Termination
Upon termination, your access to our Service will cease, and we may delete Your Data after a reasonable period, except as required by law or our data retention policies.
9. Intellectual Property
Our Service, including its design, functionality, and content, is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Service without our written permission.
10. Disclaimers and Limitation of Liability
Service Disclaimer
Our Service is provided "as is" without warranties of any kind. We do not guarantee that our Service will be error-free, uninterrupted, or meet your specific requirements.
Limitation of Liability
To the maximum extent permitted by law, our liability for any claims arising from these Terms or your use of our Service shall not exceed the amount you paid for our Service in the twelve months preceding the claim.
11. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our Service, violation of these Terms, or infringement of any third-party rights.
12. Changes to Terms
We may modify these Terms from time to time. We will notify you of material changes by email or through our Service. Your continued use of our Service after such changes constitutes acceptance of the modified Terms.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of [Jurisdiction]. Any disputes arising from these Terms or your use of our Service shall be resolved through binding arbitration or in the courts of [Jurisdiction].
14. Contact Information
If you have any questions about these Terms, please contact us:
Email: legal@wakilisuite.com
Address: Legal Department, Wakili Suite
Phone: +1 (555) 123-4567