Privacy Policy

Last updated: August 18, 2025

At Wakili Suite, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our legal practice management software and related services.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, email address, and contact information
• Professional information (law firm, bar number, practice areas)
• Account credentials and authentication information
• Payment and billing information
• Communication preferences and settings

Professional Data

As part of our legal practice management services, we process:

• Client information and case data
• Legal documents and communications
• Time tracking and billing records
• Calendar and appointment data
• Notes, tasks, and workflow information

Technical Information

We automatically collect certain technical information:

• IP address and device identifiers
• Browser type and operating system
• Usage patterns and feature interactions
• Log files and access records
• Performance and error data

2. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide, maintain, and improve our legal practice management platform
• Account Management: To create and manage your account, process payments, and provide customer support
• Communication: To send important updates, security alerts, and requested information
• Compliance: To comply with legal obligations and regulatory requirements
• Security: To protect against fraud, unauthorized access, and security threats
• Analytics: To analyze usage patterns and improve our services (using aggregated, anonymized data)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as cloud hosting providers, payment processors, and customer support tools. These providers are contractually bound to protect your information.

Legal Requirements

We may disclose information when required by law, such as in response to valid legal process, court orders, or government requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to equivalent privacy protections.

4. Data Security

We implement comprehensive security measures to protect your information:

• Encryption in transit and at rest using industry-standard protocols
• Multi-factor authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and security practices
• Incident response procedures and breach notification protocols

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Restriction: Request that we limit the processing of your information
• Objection: Object to certain types of processing

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal or regulatory purposes.

7. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure that any international transfers comply with applicable data protection laws and are subject to appropriate safeguards.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: